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Shipping policy
Thank you for choosing Maturamart! We are committed to delivering your orders across India with care and efficiency. Below are the details of our shipping policy:
1. Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays).
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping & Delivery Time
We ship across India to most locations.
Estimated Delivery Time: Orders will be delivered within 6 to 10 business days from the date of order shipment.
Delivery times may vary depending on your location and local courier services.
3. Shipping Costs
Shipping costs are calculated based on the weight, size, and delivery location of your order.
Enjoy shipping.
4. Order Tracking
Once your order is shipped, you will receive an email with a tracking number.
You can track the status of your delivery through the courier’s website for real-time updates.
5. Delivery Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or lost packages due to incorrect address details.
6. Delays and Shipping Issues
While we strive for timely delivery, unforeseen circumstances such as weather, strikes, or courier delays may cause slight delays. We appreciate your understanding in such cases.
If your package is delayed or you face any shipping issues, please contact our customer service team at flukeexservice@gmail.com and we will assist you in resolving the matter.
7. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will guide you through the return or exchange process.
8. Shipping Restrictions
We currently ship to most locations across India. Certain remote or difficult-to-reach areas may experience longer delivery times.
9. Customer Support
For any inquiries or assistance regarding your order, shipping, or tracking, please reach out to our customer support team at [ support@matura.co.in ].
Thank you for shopping with Maturamart! We look forward to delivering beautiful products right to your doorstep.